DPDPA Grievance Redressal Form | Resolve and Evolve

Grievance Redressal Form

Resolve and Evolve ("we," "us," or "our") is committed to protecting your personal data and to resolving, in a fair and timely manner, any grievance regarding how your personal data is collected, used, shared, or otherwise processed. If you believe your rights as a Data Principal under the Digital Personal Data Protection Act, 2023 ("DPDPA") have been affected, please complete this form. Our Grievance Officer will acknowledge and address your grievance within the timelines described below.

Complete every required field below, then press Send. Your email app will open with this form pre-filled — review it, attach any files if needed, and send to our Grievance Officer.

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Grievance Redressal Form

Section A: Your Details

Full Name *Email Address *Phone NumberAddressYour relationship with Resolve and Evolve *

Section B: Nature of Your Grievance

Please tick the category that best describes your grievance *

Right to access information about your personal dataCorrection, completion, or erasure of your personal dataWithdrawal of consent not being honouredConcern relating to a personal data breachGrievance regarding a Consent ManagerDissatisfaction with a previous response from usOther

Date the issue occurred (approx.)Please describe your grievance in detail, including relevant dates, communications, or reference numbers *

Have you previously raised this issue with us? *

YesNo

Supporting documentsAttach supporting files (optional)Select files here for reference. After pressing Send, attach them manually in your email app before sending.

Declaration

I confirm that the information provided in this form is true and accurate to the best of my knowledge, and I understand that Resolve and Evolve may need to verify my identity before processing this grievance.

Signature / Typed Name *Date *

This opens your email app addressed to privacy@resolveandevolve.co with your answers pre-filled.

Grievance Officer Details

You may also submit your grievance directly to our Grievance Officer using the details below:

Name: Amrita Grover
Email: privacy@resolveandevolve.co

Our Response Timeline

We will acknowledge receipt of your grievance promptly and aim to resolve it within ninety (90) days from the date of receipt, in line with the timeline prescribed under Rule 14 of the Digital Personal Data Protection Rules, 2025.

Escalating to the Data Protection Board of India

Under Section 13(3) of the DPDPA, you are required to first exhaust this internal grievance redressal process before approaching the Data Protection Board of India (the "Board"). You may escalate your grievance to the Board if:

you do not receive a response from us within the prescribed timeline, or
you are not satisfied with the resolution we provide.

The Board was constituted under Section 18 of the DPDPA to inquire into and adjudicate such complaints. As the Board has only recently been established and its dedicated complaints portal is not yet publicly available, the most reliable place to find the current escalation link and filing process is the Ministry of Electronics and Information Technology's official website: meity.gov.in.

Contact Us

Resolve and Evolve
resolveandevolve.co
support@resolveandevolve.co